Revenue Management and Profit Optimization

What We Do > Business Optimization > Revenue Management and Profit Optimization

Selling products and services to the right customer, at the right time, for the right price.

The Integrated Insight Difference

Custom Solutions

We are not selling a system and are indifferent to the one you choose to use. Our goal is to help you make the most of the investment.

Hands-On Support

We set up processes, implement tools, and train your organization to use them, or we provide revenue management services to you.

Holistic Strategies

Optimizing revenue and profit requires a holistic approach, aligning demand and supply for products and services across lines of business to identify the most profitable outcomes.

Focused on Your Customer

We lead with your consumer, realizing a 'one size fits all' mentality will not be successful in a world where customization is expected. Avoiding short-term, algorithmic opportunities that create long-term ill will results is a win for your customers and your business.

Our Approach

Discovery

We work directly with your teams to assess current strategy, and discuss measured performance. We also examine secondary market data, competitor activity and economic trends to provide additional input into what might be possible.

Analysis

Through detailed analysis of transaction-level data, we identify what is working well and where results are less than expected. We formulate solutions and develop test and control processes to optimize revenue in real time.

Results

We go beyond the insights to provide a holistic revenue management strategy with actionable recommendations. By working closely with your team, we teach them how to sustain impactful revenue management practices. We are vested in your success.

Featured Case Studies

Vistana Signature Experiences - Optimizing Owner and Rental Inventory

Revenue Management and Profit Optimization

Vistana Signature Experiences (formerly Starwood Vacation Ownership) operates resort hotels and timeshares. The complexity of timeshare ownerships, coupled with numerous channels for rental inventory, required a fresh look at how revenue could be optimized. Integrated Insight developed scoring algorithms to segment owner and rental databases to target those most likely contribute to overall profit. Likewise, renters were profiled based on channel, length of stay, propensity to tour and/or buy, and other factors. The resulting segmentation and scoring provided the management team and sales force with a tool to help manage inventory to the best and highest use.

Amtrak - Organizational and Process Improvement in Revenue Management

Revenue Management and Profit Optimization

Realizing the power of pricing, the Amtrak management team retained Integrated Insight to review the revenue management process to identify potential opportunities for further study. The work effort included interviews with key stakeholders to understand current processes, policies, and procedures and begin to identify areas of opportunity; review of current reports depicting trends in rate and demand; and review of customer facing product, pricing, and packaging.

Grand Traverse Resort and Spa - Optimizing Group and Individual Traveler Mix

Revenue Management and Profit Optimization

The Grand Traverse Resort and Spa in Michigan offers golf, tennis, spa, health and fitness, and beachfront activities. The management team engaged Integrated Insight to identify strategic opportunities to maximize profitability in the short term, holistically leveraging all Resort offerings, and to position the Resort for sustainable long term growth. A strategic revenue assessment was conducted to identify opportunity for improvement and Integrated Insight worked with the Grand Traverse team to review weekly revenue management decisions for a period of several months.

Walt Disney Parks and Resorts - Revenue Managing Across All Lines of Business

Revenue Management and Profit Optimization

The founders of Integrated Insight led the Revenue Management program at Walt Disney Parks and Resorts, which encompassed over 25,000 hotel rooms and vacation club resorts, 4 cruise ships, over 80 table service and over 100 quick serve restaurants, millions of merchandise SKUS, arcades, and golf courses. Food and beverage and merchandise were $1B businesses in their own right. Successive revenue management systems were implemented to realize incremental opportunity while managing expensive capital costs. Included were Central Reservations, ticketing, hotel revenue management, table management, food and beverage and retail price optimization, and special events. Each line of business routinely realized 4% to 5% revenue growth year-over-year.

When to Focus on Revenue Management and Profit Optimization

• Your product line is stratified.

• Your customers are diverse in preferences and behaviors.

• Your business experiences obvious peaks and valleys.

• You are looking to increase revenue without price increases.

Need help with revenue management and profit optimization?

Schedule a free consultation to discuss your business needs.

Schedule Consultation

About

Integrated Insight, Inc. helps organizations out-behave the competition with consumer insights and robust analytics.

What We Do New Business Strategy Business Optimization Research & Consumer Insights

Who We Are Our Team Testimonials

Contact (352) 988-3490 info@integratedinsight.com

Connect

LINKEDIN FACEBOOK INSTAGRAM